qrs_code is invalid Error When Accepting a Termination Quote

(Doc ID 2334660.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setups

Values have been added to the seeded lookup OKL_QUOTE_REASON.
Some of the existing values in this lookup were disabled, after having been used on Termination Quotes.

When attempting to use the new values, the following error is hit when Accepting a Termination Quote:

ERROR
-----------------------
Value in qrs_code is invalid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a Lease Contract.
2. Create a Termination Quote and leave that in a Draft or Approved status.
3. Disable the Quote Reason used in the quote that was just created.
4. Create a second Termination Quote for the same contract.
5. Attempt to Accept the second Quote.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accept these quotes.

Changes

 

Cause

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