Interface Trip Stop Errors With ORA-20001: APP--20110: An Error Occurred When Passing RG23D Accounting Entries

(Doc ID 2334733.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When interface trip stop is submitted at the time of ship confirm, the following error is occurring:

ERROR
--------

Error is raised in gl_interface procedure ORA-20000: Error raised in jai_cmn_gl_pkg.create_gl_entry. Code Combination Id Cannot be Populated as Null. Please Check.
API Process_Stop_To_OM failed with an unexpected error
The unexpected error is ORA-20001: APP--20110: An error occurred when passing RG23D accounting entries. Check the lines in GL Interface
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.JAI_OM_WDD_ARIUD_T1", line 604
ORA-04088: error during execution of trigger 'APPS.JAI_OM_WDD_ARIUD_T1'

 
STEPS
---------
1) Order Management Super User Responsibility
2) Shipping
3) Transactions
4) Ship Confirm
5) Interface Trip Stop ends in error above

Cause

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