Modifying A Quality Initiated Work Request Throws An Error.

(Doc ID 2334752.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When attempting to save an updated record in the work request, the following error occurs.

ERROR

Error is displayed in self service.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user.
2. Navigation: Home->Assets tab
3. Query work request.
4. Update field for work request.
5. Error thrown.


Cause

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