Flexible Spending Account (FSA) getting recalculated without any change in the Coverage amount

(Doc ID 2334886.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

 After processing a subsequent life event following initial enrollment into a Flexible Spending Account plan, the rates are recalculated even though there is no change in the Coverage

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

Resp: US Super HRMS Manager.

Navigate: People > Benefits Service Center

1. Query an employee already enrolled in the FSA plan
2. Process a life event with Enrollment code Current Keep Only, New Nothing
3. Navigate to the View Enrollment results form and verify that the rate value would have changed



Changes

 

Cause

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