My Oracle Support Banner

Intermittent Login Failure: "Login failed. Please verify your login information or contact the system administrator" (Doc ID 2335464.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Application Object Library - Version 12.1.3 and later
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, IAS for Applications Technology

Intermittent Login Failures. Below are the symptoms:


Below is the error users are showing:

ERROR
-----------------------
"Login failed. Please verify your login information or contact the system administrator."

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.