Isupport Application Is Not Available

(Doc ID 2335514.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.


On :  12.1.3 version, Service Request

Isupport Application is not available  

Unable to access Isupport application and getting the below error every time access application using iSupport Administrator:


The application is currently not available or an unexpected error has occurred. Please try again later.
If this message persists, please contact the system administrator.

The issue can be reproduced at will with the following steps:
1. (R) iSupport
2. (Nav) iSupport Administrator




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