Isupport Application Is Not Available
(Doc ID 2335514.1)
Last updated on OCTOBER 31, 2018
Applies to:
Oracle iSupport - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Service Request
Isupport Application is not available
Unable to access Isupport application and getting the below error every time access application using iSupport Administrator:
ERROR
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The application is currently not available or an unexpected error has occurred. Please try again later.
If this message persists, please contact the system administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. (R) iSupport
2. (Nav) iSupport Administrator
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |