Unable To Expand Sub-menu In EBS Home Page By Clicking PLUS "+" Sign In IE11

(Doc ID 2335588.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

For particular user, unable to expand sub-menu in EBS home page by clicking on PLUS sign "+" in IE11.

User should be able to expand sub-menu in EBS home page by clicking + in IE11

The issue can be reproduced at will with the following steps:

1. Open EBS using IE11
2. Expand menu
3. Unable to expand menu

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms