Interface Trip Stop Error Occured In Oracle Pricing: QP_PREQ_PUB.Initialize_Constants ORA-06508

(Doc ID 2335661.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Interface Trip Stop is completing in Warning status for all delivery ids.
Total 5 deliveries are stuck in Run Interface status


ERROR
QP_PREQ_PUB before insert source line quantity
QP_PREQ_PUB init_cons sourceqty exp ORA-06508: PL/SQL: could not find program unit being called
Exception Initialize_cons: QP_PREQ_PUB.Initialize_Constants ORA-06508: PL/SQL: could not find program unit being called
Exception Price Request: User-Defined Exception

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Submit Interface Trip Stop
3. Receive error for the deliveries and unable to progress.

 

Cause

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