Charge Modifier Not Considering Manually Applied Modifier In Calculation

(Doc ID 2336378.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Advanced Pricing - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Charge modifier is not considering manually applied modifier(s) in calculation
The order was created for a part where an automatic Discount was applied, there was also a manual modifier applied after that
We copy that order over to a Return order where we have an automatic charge modifier setup to apply a 25% restock fee
The restock fee modifier (freight charge) is reducing the price correctly from the selling price with the automatically applied modifier,
but it is not considering the manually applied modifier in the calculation

EXPECTED BEHAVIOR

Should consider the manually applied modifier in calculation of the charge modifier.

STEPS

The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Orders, Returns
3. Sales Orders
4. The order was created for a part where an automatic Discount was applied, there was also a manual modifier applied after that
5. We copy that order over to a Return order where we have an automatic charge modifier setup to apply a 25% restock fee
6. The restock fee modifier is reducing the price correctly from the selling price with the automatically applied modifier,
    but it is not considering the manually applied modifier in the calculation


Cause

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