Timeout Error While Updating Rates When Add Note Or Notes History Are Not Compressed

(Doc ID 2337480.1)

Last updated on DECEMBER 09, 2017

Applies to:

Oracle Incentive Compensation - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Compensation Plan

When attempting to update rates and Add Note or Notes History are not compressed,
the following error occurs.

ERROR
-----------------------
Receiving Timeout error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Plan Administrator> Maintain Component Library
Rate Tables
Rate Table Item Category Cust Cat Period
Keep Add Note or Notes History not compressed.

Hit Update Rates Button. The issue is displayed.


Changes

NA

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms