R12 AP: Performance In Payments Manager For Payments Dashboard Performance Issue Ending In "Internal Server Error"

(Doc ID 2337621.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When attempting to check on PPRs unfinished, from Payables Manager, Payment Dashboard section, the page is processing for a few minutes until error is received:

Internal Server Error

 

Checks to reproduce the error:

From Payables responsibility
1) Navigate to Payments> Payments Manager> Home
2) Payments Dashboard > Today's Payment Process Requests

Changes

 Customer has the latest versions on related files:

java/payments/psr/server/PsrSearchVO.xml 120.11.12010000.11
mds/payments/psr/webui/PsrSearchPG.xml 120.21.12010000.2

Cause

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