12.2 E-Business Suite Concurrent Processing Request Submission Scheduling Page Access Fails With Could Not Create Java Class: (eis.oracle.apps.fnd.cp.srs.webui.EiSInfoHeaderCO) When Navigating To Requests -> Schedule

(Doc ID 2338015.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Concurrent Processing - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Concurrent Processing, Request Submission and Scheduling related issues

 

 

 

 

Users are unable to Navigate to the Schedule page available via the following navigation path:

Territory Manager -> Requests -> Schedule

The following error is received:

You have encountered an unexpected error. Please contact your System Administrator for assistance.

## Detail 0 ##

Could not create Java class: (eis.oracle.apps.fnd.cp.srs.webui.EiSInfoHeaderCO) associated with region: (EiSInfoHeaderRN)

Steps To Reproduce:

Navigate to Territory Manager -> Requests -> Schedule
Confirm the above error is received

Cause

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