The Reference Field Is Not Displayed In MFS When Attempting A Sub-inventory Transfer
Last updated on DECEMBER 12, 2017
Applies to:
Oracle Mobile Field Service - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On 12.2.6 - Multiplatform MFS:
Patch 26325078:R12.CSM.C enables Sub-inventory Transfer functionality in MFS. A reference field is not available to capture the Service request or task number for which this transfer is occurring.
EXPECTED BEHAVIOR
-----------------------
To be able to capture the SR and Task number in Reference Field so users can know the purpose for the transfer.
STEPS
-----------
Login to Oracle Mobile Field Service Multiplatform App.
Click on Trunk
Click on Actions Menu
Click on Transfer Parts
Click on Add Parts
=> In the next screen where the sub-inventory transfer is performed there is no "Reference" field.
Changes
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms