The Reference Field Is Not Displayed In MFS When Attempting A Sub-inventory Transfer
(Doc ID 2338053.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Mobile Field Service - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On 12.2.6 - Multiplatform MFS:
Patch 26325078:R12.CSM.C enables Sub-inventory Transfer functionality in MFS. A reference field is not available to capture the Service request or task number for which this transfer is occurring.
EXPECTED BEHAVIOR
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To be able to capture the SR and Task number in Reference Field so users can know the purpose for the transfer.
STEPS
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Login to Oracle Mobile Field Service Multiplatform App.
Click on Trunk
Click on Actions Menu
Click on Transfer Parts
Click on Add Parts
=> In the next screen where the sub-inventory transfer is performed there is no "Reference" field.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |