The Reference Field Is Not Displayed In MFS When Attempting A Sub-inventory Transfer

(Doc ID 2338053.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On 12.2.6 - Multiplatform MFS:

Patch 26325078:R12.CSM.C enables Sub-inventory Transfer functionality in MFS. A reference field is not available to capture the Service request or task number for which this transfer is occurring.

EXPECTED BEHAVIOR
-----------------------
To be able to capture the SR and Task number in Reference Field so users can know the purpose for the transfer.

STEPS
-----------
Login to Oracle Mobile Field Service Multiplatform App.
Click on Trunk
Click on Actions Menu
Click on Transfer Parts
Click on Add Parts

=> In the next screen where the sub-inventory transfer is performed there is no "Reference" field.

Changes

Cause

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