The Reference Field Is Not Displayed In MFS When Attempting A Sub-inventory Transfer (Doc ID 2338053.1)

Last updated on JULY 14, 2020

Applies to:

Symptoms

Patch 26325078:R12.CSM.C enables Sub-inventory Transfer functionality in MFS.  A reference field is not available to capture the Service request or task number for which this transfer is occurring.

EXPECTED BEHAVIOR
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To be able to capture the SR and Task number in Reference Field so users can know the purpose for the transfer.

STEPS
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Login to Oracle Mobile Field Service Multiplatform App.
Click on Trunk
Click on Actions Menu
Click on Transfer Parts
Click on Add Parts

=> In the next screen where the sub-inventory transfer is performed there is no "Reference" field.

Changes

Cause

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