The Task Query 'My Inbox - All tasks that belong to the current FND user' Does Not Display Any Tasks

(Doc ID 2338088.1)

Last updated on DECEMBER 11, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5  Dispatch Center

ACTUAL BEHAVIOR
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When using the task query   'My Inbox - All tasks that belong to the current FND user'.  No tasks are being displayed in the Dispatch center form.

EXPECTED BEHAVIOR
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Expect the dispatch center form would display tasks that are assigned to the logged in user.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the dispatch center form
2. run the task list query.  'My Inbox - All tasks that belong to the current FND user'.

Cause

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