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No Responsibilities Are Shown or Missing In Home Page After Applying 22284589 (Doc ID 2338253.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

No responsibilities are shown under "Navigator" region in "Oracle Application Home Page" as follows.



The customer's PC was connected to their EBS in "Internet" Zone (**1). In addition, although "Initialize and script ActiveX controls NOT marked as safe for scripting" is "Enabled"(**2) in the default "Internet" security setting, the customer's setting had been "Disable" for a long time for their security policy. Before they applied 22284589 R12.FWK.B.delta5, they could connect to the EBS without problem.

(**1)
You can check it by the following steps.
- Login to EBS using IE.
- Right Click on "Oracle Application Home Page" and select "properties".
- You can see which security zone your IE is using to connect to the EBS.

(**2)

You can check it by the following steps.
- Access "Tool > Internet Options" from Internet Explorer.
- Go to "Security" TAB on Internet Options"
- Select "Internet" and click "Custom Level..."

Changes

 22284589 R12.FWK.B.delta5 was applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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