No Responsibilities Are Shown or Missing In Home Page After Applying 22284589 (Doc ID 2338253.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

No responsibilities are shown under "Navigator" region in "Oracle Application Home Page" as follows.

The customer's PC was connected to their EBS in "Internet" Zone (**1). In addition, although "Initialize and script ActiveX controls NOT marked as safe for scripting" is "Enabled"(**2) in the default "Internet" security setting, the customer's setting had been "Disable" for a long time for their security policy. Before they applied 22284589 R12.FWK.B.delta5, they could connect to the EBS without problem.

(**1)
You can check it by the following steps.
- Login to EBS using IE.
- Right Click on "Oracle Application Home Page" and select "properties".
- You can see which security zone your IE is using to connect to the EBS.

(**2)

You can check it by the following steps.
- Access "Tool > Internet Options" from Internet Explorer.
- Go to "Security" TAB on Internet Options"
- Select "Internet" and click "Custom Level..."

Changes

 22284589 R12.FWK.B.delta5 was applied.

Cause

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