Issue with OTL Public Template; Error "Invalid Operating unit setup. Please contact your system administrator."

(Doc ID 2338349.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Template Issues

When attempting to use a public template while creating timecards, the following error occurs. Same issue even after applying <Patch 24696426:R12.HXT.B>

Invalid Operating unit setup. Please contact your system administrator.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Create a public template and add it to the Preferences
2. Go to Self Service Time Entry responsibility > Create Timecard
3. Select the public template and apply
4. Get the error




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