RCA : Lockbox Creating Duplicate Events

(Doc ID 2338454.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Subledger Accounting Uptake for Receivables

When attempting to Process the Lockbox requests in parallel, duplicate Events are generated in xla_events table.
This creates Orphan Events and the period cannot be closed until the orphan events are deleted.




Changes

 

Cause

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