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End Date And Duration Not Following Correctly From Contract To Receivables (Doc ID 2338621.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Service Contracts - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Transactions Related

ACTUAL BEHAVIOR
---------------
End date and duration not following correctly from Contract to Receivables. Error seen 'related_event_error'.

EXPECTED BEHAVIOR
-----------------------
The events should process successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts responsibility.
2. Submit a single request "Create Accounting" and it errors.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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