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Create Accounting Program is failing in Accounts Payables with error "ORA-06502: PL/SQL: numeric or value error" (Doc ID 2338743.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Financials for India - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Accounting Issues in AP

ACTUAL BEHAVIOR
---------------
Create accounting is failing with Error:

An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_ap_acct_hooks_pkg.main. Technical problem : Error encountered in product API for postprocessing

FND Debug log we can see JAI.PLSQL.JAI_INV_NUM_GEN_PKG.update_invoice_dtls ORA-06502: PL/SQL: numeric or value error

EXPECTED BEHAVIOR
-----------------------
To run Create Accounting program without errors.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Accounts Payables responsibility --> View --> Requests --> Submit a New Request --> Single Request --> OK
2. Submit Create Accounting program.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Create Accounting program without errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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