12.2 E-Business Suite Integrated SOA Gateway ISG Patch Upgrade Results In iRepository Page Hangs Or Slow Performance Due To Errors 'No backend server available for connection' And 'BEA-000000 chain failed java.net.SocketException: Broken pipe'

(Doc ID 2339121.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Integrated SOA Gateway, Patch Application Post Installation issues

 

 

 

 

After the latest Integrated SOA Gateway patch upgrade, the iRepository (iRep) page hangs or the performance is slow.

In the applications users may report a 'Failure of Weblogic Server Bridge' error while waiting for IREP page to load:

"No backend server available for connection. timed out after 10 seconds or idempotent set to OFF or method not idempotent."

In oacore logs the following errors will appear:

GET /OA_HTML/OA.jsp?page=/oracle/apps/fnd/soa/monitor/webui/WsSearchPG&addBreadCrumb=FND_REP_HOME HTTP/1.1
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: /OA_HTML/OA.jsp?page=/oracle/apps/fnd/soa/log/webui/LogConfigurationPG&addBreadCrumb=FND_REP_HOME
Cookie: EBSDEV=Nvo; JSESSIONID=N_w; oracle.uix=0^^GMT-8:00^p
ECID-Context: 1.00
Connection: Keep-Alive
X-Forwarded-For:
Proxy-Client-IP:
X-WebLogic-KeepAliveSecs: 30
X-WebLogic-Force-JVMID: 11

]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
_pages.__oa._jspService(__oa.java:230)
weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
[...snip...]
<Error> <ServletContext-/OA_HTML> <BEA-000000> <chain failed
java.net.SocketException: Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:113)
at java.net.SocketOutputStream.write(SocketOutputStream.java:159)
at weblogic.servlet.internal.ChunkOutput.writeChunkTransfer(ChunkOutput.java:568)
at weblogic.servlet.internal.ChunkOutput.writeChunks(ChunkOutput.java:539)
Truncated. see log file for complete stacktrace

Users may also report other time out errors on the page soa/monitor/webui/WsSearchPG.

Changes

 Applied latest ISG patch.

Cause

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