Evergreen Streams Displayed Incorrectly In Lease Center

(Doc ID 2339303.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

ACTUAL BEHAVIOR
---------------
Evergreen Stream is displayed with no stream elements if Evergreen Billing is run before it is eligible.

EXPECTED BEHAVIOR
-----------------------
Expect that the Evergreen Stream would not be displayed if there are no stream elements.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book an Evergreen Eligible Contract that starts 01-Aug-2016
  with a Term of 3 ending 31-Oct-2016.
2. Bill the contract in full.
3. Rebook effective 01-Sep-2016 to update the Evergreen Rent amount.
4. After the rebook is completed, run Evergreen Billing with
  Dates 01-SEP-2016 - 01-OCT-2016.
5. Check the Lease Center Schedule tab.
  The Evergreen Billing stream is displayed with no amount and
  no stream element details.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
None

Changes

 

Cause

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