FRM-40735: WHEN-BUTTON-PRESSED Trigger Raised Unhandled In Find Service Request Using Alphanumeric SR Number
Last updated on DECEMBER 18, 2017
Applies to:Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.
When attempting to search using an alpha numeric value in Service Request Number field in the Find Service Request form, the following error is displayed.
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-01403.
(N) Service Requests > Find/Create Service Requests
Use an alphanumeric value in the Number field
The error above is displayed
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