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Error "An error occurred: The transaction inventory organization (xxx) is invalid." When Trying To Posting The Debrief Program (Doc ID 2340787.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Debrief / Field Service Report

Getting the following error when trying to post the Debrief using CSF:Update Debrief Lines (Debrief Posting Program).


ERROR
-----------------------

An error occurred: The transaction inventory organization (xx) is invalid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Service Request Task
2. Enter debrief line
3. Debrief status is changed to Completed a concurrent CSF:Update Debrief Lines is triggered and it is completed with the above error


Changes

 Old inventory organization is end dated and new inventory organization is being used

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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