Field Service Debrief: "An error occurred: The transaction inventory organization (xxx) is invalid." When Trying To Post a Debrief
(Doc ID 2340787.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.
Getting the following error when trying to post the Debrief using CSF:Update Debrief Lines (Debrief Posting Program).
An error occurred: The transaction inventory organization (xx) is invalid.
The complete error on the form could be:
The creation of a default logistics line(s) failed.
Please enter the requisite line(s) manually in the Logistics tab.
An error occurred.
The transaction inventory organization (11408) is invalid.
API Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details):
1. Create a Service Request Task
2. Enter Debrief line
3. Debrief status is changed to Completed a concurrent CSF:Update Debrief Lines is triggered and it is completed with the above error
Old inventory organization is end dated and new inventory organization is being used
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