Customer Invoice To Address Is Not Staying On The Pricing Agreement Form
Last updated on JANUARY 08, 2018
Applies to:Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
Customer Invoice to address is not staying on the pricing agreement form
Pricing agreement form has three tabs - agreement, pricing and payment.
For a particular customer the invoice to address is not staying on the payment tab. We are able enter the invoice to address and save the record. But when we re-query the agreement, the invoice to address is missing on the payment tab of pricing agreements form.
OM Super User > Pricing > Pricing Agreement > Payment tab
This issue is not happening for all customers but for a few customers.
Expect the information entered to stay
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