Cannot Make Changes to Discrete Jobs Due to Error "Could Not Lock Row Because It Has Already Been Locked By Another User"

(Doc ID 2341142.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Work in Process - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to make any changed on discrete job (e.g. schedule date , quantity, etc...), the following error occurs.
This occurs with multiple users after year-end patch application.
The issue has been reported by users when opening Discrete Jobs form (WIPDJMDF) and Completion Transactions form (WIPTXCMP).


ERROR

Could not lock row because it has already been locked by another user.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Work In Process.
2. Navigation: Discrete -> Discrete.
3. Query job.
4. Try to make any changes and receive the aforementioned error.


Cause

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