iSupport Custom Pages Are Not Accessible After Upgrading From 12.2.5 To 12.2.7

(Doc ID 2341149.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle iSupport - Version 12.2.7 and later
Information in this document applies to any platform.

Goal

iSupport custom pages are not accessible after upgrading from 12.2.5 to 12.2.7 and users are getting HTTP 403 Forbidden error when trying to access below URL.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms