Tax Classification Code Field is Disabled on AR Invoice for One Customer
(Doc ID 2341217.1)
Last updated on AUGUST 08, 2022
Applies to:
Oracle E-Business Tax - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Tax Calculation
ACTUAL BEHAVIOR
From Order Management invoice is generated in AR.
In AR invoice some additional lines are entered for some invoices for additional charges.
When selecting Tax classification code to apply applicable tax for the line.
However for one Customer the 'Tax Classification Code' field is disabled.
EXPECTED BEHAVIOR
Tax Classification field enabled in AR Invoice
STEPS
The issue can be reproduced at will with the following steps:
1. Create transaction in Order Management (OM) responsibility-> run autoinvoice
2. Receivables responsibility -> Transactions -> Transactions -> Update transaction imported from OM
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |