Tax Classification Code Field is Disabled on AR Invoice for One Customer

(Doc ID 2341217.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Tax Calculation

From Order Management invoice is generated in AR.
In AR invoice some additional lines are entered for some invoices for additional charges.
When selecting Tax classification code to apply applicable tax for the line.
However for one Customer the 'Tax Classification Code' field is disabled.

Tax Classification field enabled in AR Invoice

The issue can be reproduced at will with the following steps:
1. Create transaction in OM -> run autoinvoice
2. Receivables -> Transactions -> Transactions -> Update transaction imported from OM

The issue has the following business impact:
Due to this we are not able to calculate tax for such additional lines.


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