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Reconcile Past End-dated Offers In Active Status Gives Interal Server Error (Doc ID 2341311.1)

Last updated on JANUARY 08, 2018

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to reconcile past end-dated offers in Active status (end date less than current date) from UI.

When trying to reconcile offers having huge number of accrual records and have an end date on the past, and a status 'Active' from UI the following error is returned -


ERROR
-----------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.


 

STEPS
-----------------------
Trade Management user responsibility
Navigate: Trade Planning

Offer Name : Test Accrual Offer
Start Date : 11/11/2002  
End Date : 01/05/2015
Status : Active

Go to :Budget section and
Select Un-Utilized and Un-Paid Earning
Click Reconcile button

Cause

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