E-Business Suite Concurrent Processing Users Are Unable To Select Some Responsibilities After Upgrade and Receive Error 'APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED ORA-04067 stored procedure "PUBLIC.MO_GLOBAL" does not exist"
(Doc ID 2341372.1)
Last updated on JUNE 03, 2019
Applies to:Oracle Application Object Library - Version 12.2 to 12.2 [Release 12.2]
Oracle Concurrent Processing - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.
Reviewed for relevance 28 Oct 18.
E-Business Suite R12 Concurrent Processing, Request Processing related issues
Customer has upgraded from 11.5.10 to R12.
After the upgrade when navigating to specific responsibilities the following errors:
APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED
raised unhandled exception: ORA-04067: not executed, stored procedure "PUBLIC.MO_GLOBAL" does not exist.
The issue can be reproduced at will with the following steps:
1. Login to EBS application.
2. System custom responsibility.
3. The error is displayed on the screen.
The issue has the following business impact:
Due to this issue, users cannot navigate to custom responsibility.
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