R12 E-Business Suite Concurrent Processing Users Are Unable To Select Some Responsibilities After An 11i Upgrade To R12 Due To Error 'APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED ORA-04067 stored procedure "PUBLIC.MO_GLOBAL" does not exist"

(Doc ID 2341372.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Application Object Library - Version 12.2 and later
Oracle Concurrent Processing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Concurrent Processing, Request Processing related issues

 

 




Customer has upgraded from 11.5.10 to R12, and after the upgrade when navigating to specific responsibilities the following errors:

APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED
raised unhandled exception: ORA-04067: not executed, stored procedure "PUBLIC.MO_GLOBAL" does not exist.
 

APP-FND-01926 /ORA-04067

The issue can be reproduced at will with the following steps:
1. Login to EBS application
2. System custom responsibility
3. The error is displayed on the screen


The issue has the following business impact:
Due to this issue, users cannot navigate to custom responsibility.

Cause

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