Ship Method Cascading Does Not Occur On Star Item Order Line
Last updated on DECEMBER 23, 2017
Applies to:Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Trx Changes & Cancellations
For a back-ordered item, ship method cascading does not occur on star item line
Two issues reported for a back ordered ATO Item
Case 1: On a backordered line in sales order, when ship method is removed from top line and saved , it doesn't get removed from child lines . User has to manually remove from all lines.
Case 2:On a backordered sales order line where there is no ship method, if ship method is entered on top line and saved, it does not get copied on all the child lines. User has to manually enter on all the lines.
Changes in ship method to parent line must be cascaded to all the child lines for the back-ordered lines also
The issue can be reproduced at will with the following steps:
step 1: Create sales order with configurable and ship-able line, book the order.
step 2 ship partial quantity of line 1 , and rest of quantity gets back ordered.
step 3: For back ordered line ( 2.1), if we remove ship method , it is not getting removed from all the child lines and star item line. Also, if we add the ship set after removing ship method and then save it , ship method is not getting populated on star item line.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms