Users Unable To Update Payments Under Payment Tab

(Doc ID 2341434.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Lease Authoring

When attempting to update a Payment on a Lease Contract,
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Lease Contract with 1 Asset.
2. Create a Payment for that Asset that uses stub days somewhere in the middle of the term.
  Stub Days seem required, the placement may not matter.
3. Save the contract and payment.
4. Update Preferences to use Date Format yyyy/MM/dd (2017/10/25).
5. Go back to the Payment and attempt to update it.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update these Payments if there Preferences using certain formats.

Changes

 

Cause

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