ORA-04063 Error While Creating A New Service Request In iSupport
(Doc ID 2341812.1)
Last updated on JULY 21, 2020
Applies to:
Oracle iSupport - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
When attempting to create a service request in iSupport after upgrading database to 12C, the following error occurs.
ERROR
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'ORA-04063: Rule Set “APPLSYS.WF_DEFERRED_R"' has errors in Package CS_WF_EVENT_PKG Procedure Raise_ServiceRequest_EVent
STEPS
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The issue can be reproduced at will with the following steps:
1. upgrade to Oracle Database 12C
2. Go to iSupport responsibility
3. Create a new service request
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |