UK: HMRC Transactions Data Retrieval Error: HMRC Login Credentials Missing For PAYE Reference xxxxxxx. Record Via HMRC Transactions -> HMRC Login Credentials.

(Doc ID 2341833.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP9 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Goal

On attempting to retrieve XML files the system returns error message "HMRC Login Credentials missing for PAYE Reference xxxxx. Record via HMRC Transactions -> HMRC Login Credentials."
However the Login Credentials are already present and have been used to establish a session to "Submit Files to HMRC"
 

Solution

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