Unexpected Error When Exporting Paysheets (JBO-27122)
(Doc ID 2342072.1)
Last updated on FEBRUARY 13, 2018
Applies to:Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to export the paysheets, the following error occurs:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
You may be able to see the exception details on the page:
JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM
(SELECT /*+ first_rows */ PmtWkshtEO.payment_worksheet_id , s.name
salesrep_name , s.employee_number employee_number , PmtWkshtEO.salesrep_id ,
PmtWkshtEO.BONUS_PTD) QRSLT WHERE PAYRUN_ID = :6 ORDER BY PMT_AMOUNT_TOTAL,
SALESREP_NAME, STATUS_MEANING at
The issue can be reproduced at will with the following steps:
Using the Compensation Manager responsibility, navigate to Tasks > Maintain Payment Batches > Query a Payment batch > Click on Paysheets > click Export button
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