Error When Using Mobile Maintenance Offline Mode

(Doc ID 2342585.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to use offline mode for Maintenance for EBS App, the following error occurs.


ERROR

User don't have access to offline data, Please contact System Administrator.


STEPS

The issue can be reproduced at will with the following steps:
1. Go to Mobile App.
2. Select Maintenance Organization =
    Default First Page = Operations
    Offline
3. See Work Orders List Filter with Horizon.
4. See Work Request List Filter



Cause

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