Random Login Errors: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException

(Doc ID 2342635.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Applications Framework - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Randomly getting the following error when logging in to 12.2.5 EBS:

ERROR
-----------------------
You have encountered an unexpected error. Please contact your System Administrator for assistance.

= = = = = = =

## Detail 0 ##
java.lang.NullPointerException
at EDU.oswego.cs.dl.util.concurrent.ConcurrentHashMap.put(ConcurrentHashMap.java:507)
at oracle.fnd.util.CHMWrapper.put(CHMWrapper.java:332)
at oracle.fnd.util.AppsConcurrentHashMap.put(AppsConcurrentHashMap.java:240)
at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:647)

...
Exception Details.
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1213)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2431)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
at _pages.__oa._jspService(__oa.java:233)

...

 

Changes

 Unknown

Cause

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