TeleService: Descriptive Flexfield Associated to the Request Problem Codes

(Doc ID 2343155.1)

Last updated on DECEMBER 26, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In the Service - Problem Codes setup form, there is a Descriptive Flexfield (DFF) for each row.

Where or how can this DFF be updated?

 

Solution

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