TeleService: Descriptive Flexfield Associated to the Request Problem Codes
Last updated on DECEMBER 26, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
In the Service - Problem Codes setup form, there is a Descriptive Flexfield (DFF) for each row.
Where or how can this DFF be updated?
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