Oracle Configurator Developer Performance Issues with Collapse/Expand

(Doc ID 2343220.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Configurator Developer - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Maintenance

ACTUAL BEHAVIOR
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After recently upgrading from 11i to 12.2.5, it's been observed that several actions in Oracle Configurator Developer have very poor performance. Several actions include:
-Selecting "Collapse All" from the Structure tab when editing a model, takes up to two minutes to return control to the user and complete the action.
-Editing a rule, the page takes several minutes to load the rule details before rendering the page fully.

EXPECTED BEHAVIOR
-----------------------
These actions should take no more than several seconds to complete execution.

STEPS
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The issue can be reproduced at will with the following steps:
1. Oracle Configurator Developer responsibility
2. Edit a model
3. Navigate to structure tab
4. Select 'Collapse All'
5. Observe slow response

Cause

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