Opening Files From Report Job History is Erroring Out

(Doc ID 2343622.1)

Last updated on JANUARY 17, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.x to 12c [Release 11.1 to 12.0]
Information in this document applies to any platform.

Symptoms

From Report Job History unable to open the Output files in PDF format. outputs in Excel and HTML are working.

Using Chrome the error is "Failed to load PDF document".
Using IE the error is  "File does not begin with '%PDF'".

Cause

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