Error When Copying RMA From Sales Order: Order quantity or secondary order quantity must be specified for a non default dual-controlled item

(Doc ID 2343757.1)

Last updated on DECEMBER 28, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
OE_BULK_OPM_NULL_QTY : Order quantity or secondary order quantity must be specified for a non default dual-controlled item

Symptoms

When attempting to copy an RMA Order and change line type the following error occurs.

ERROR
Order quantity or secondary order quantity must be specified for a non default dual-controlled item

STEPS
1. Copy Order
2. Change Line Type
3. See Message

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms