My Oracle Support Banner

Service Contracts Credit Memos Fail To Import In AR With Brazil Localization On AR Side (Doc ID 2344243.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.


When Service Contracts triggers a credit memo, the INVENTORY_ITEM_ID is not populated in the AR interface table. This is as explained in <Note 1567875.1>.

When you have Brazil localization installed, AutoInvoice expects INVENTORY_ITEM_ID to be populated. Otherwise it fails the error 'ORA-20004: ORA-20002: Brazilian Fiscal Classification is missing from item'

It's a GAP for Brazilian localization. Do you have any solution for this gap?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.