Service Contracts Credit Memos Fail To Import In AR With Brazil Localization On AR Side

(Doc ID 2344243.1)

Last updated on DECEMBER 30, 2017

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When Service Contracts triggers a credit memo, the INVENTORY_ITEM_ID is not populated in the AR interface table. This is as explained in <Note 1567875.1>.

When you have Brazil localization installed, AutoInvoice expects INVENTORY_ITEM_ID to be populated. Otherwise it fails the error 'ORA-20004: ORA-20002: Brazilian Fiscal Classification is missing from item'

It's a GAP for Brazilian localization. Do you have any solution for this gap?

Changes

 

Cause

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