My Oracle Support Banner

Getting Unexpected Error While Searching For NIR/Change Order In PDH (Doc ID 2344297.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view/search NIR and Change Order, as soon as "Search" button is clicked the following error occurs:

Error
"You have encountered an unexpected error. Please contact the System Administrator for assistance."


Steps
The issue can be reproduced at will with the following steps:
1. Search for NIR or Change Order

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.