Error: APP-PO-14142: RCV_WSH_INTERFACE_PKG.CREATE_DELIVERY_DETAILS-UNEXPECTED EXCEPTION while performing Return using Serial item

(Doc ID 2344395.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Inventory Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Inbound Processing

When attempting to Return with LPN and while saving below error is seen, the following error occurs.

ERROR
-----------------------
APP-PO-14142: rcv_wsh_interface_pkg.create_delivery_details-Unexpected exception: User-Defined Exception

Cause : A SQL error has occurred in rcv_wsh_interface_pkg.create_delivery_details.The SQL error is User-Defined exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to applications
2. Review note: 1670673.1 and setup for Enhanced Returns
3. Select Inventory responsibility
4. Navigate to Transactions > Receiving > Returns
5. Choose organization
6. Enter LPN number in Transaction details tab
7. Select the line and save the record

 

Cause

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