Line Mass Change Form – Disabled Fields

(Doc ID 2344815.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
While using the “Line Mass Change” tool from Sales Order Organizer, several fields are disabled and grayed out, so it is not possible to mass update the SO lines for these fields. For example: the “Lines’ type” field (under “Main” tab) and the “Tax Classification Code” field (under “Pricing” tab).

EXPECTED BEHAVIOR
-----------------------
Expect to be able to update these fields in mass change.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order Organizer form
3. Select multiple lines
4. Go to Tools -> Mass change

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms