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Invoice Workbench APXINWKB Is Hanging When User Click Voucher Number (Doc ID 2344835.1)

Last updated on JUNE 17, 2019

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.


On : 12.1.1 version,

Locks generated while working in invoices and Invoice Workbench is hanging when user click on Invoice voucher number.System get halted and mouse cursor keep busy.
The issue is gone after DBA kills the lock.

The issue can be reproduced at will with the following steps:
1. Log in EBS
2. Switch to Payable Responsibility
3. Go To The Path : Invoice -> Entry
4. Enter the Invoice Information, Then Click On Invoice Voucher Number

The issue has the following business impact:
Due to this issue, users cannot go ahead to book the invoice


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