Updating Work Order Status in Find Work Order Form Fails with APP-FND-1238 error

(Doc ID 2344995.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6 version,


When attempting to update work orders in the Find Work Orders Results form, from status Cancelled by PM to Released, the following error occurs.

APP-FND-1238: cannot set value for the field EAM_WORKORDERS.LAST_UPDATE_DATE
APP-FND-1238: cannot set value for the field EAM_WORKORDERS.LAST_UPDATED_BY
APP-FND-1238: cannot set value for the field EAM_WORKORDERS.LAST_UPDATE_LOGIN
FRM-41050: You cannot update this record


The issue can be reproduced at will with the following steps:
1. find work order
2. update work order in status Cancelled by PM
3. observe error

Cause

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