Unable To Create Child Record In Same Organization In Installed Base Agent User

(Doc ID 2345152.1)

Last updated on JANUARY 04, 2018

Applies to:

Oracle Installed Base - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
One user does not have permissions to create child record in Oracle Installed Base Agent User

EXPECTED BEHAVIOR
-----------------------
All the users should have permissions to create child record in Oracle Installed Base Agent User

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for installed base item and choose Instance Update
2. Choose Create Child
3. Change Organization Name from master org
4. Change organization to another org

Cause

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