Oracle MES Instructions Attachment Section Not Working Properly.

(Doc ID 2345281.1)

Last updated on JANUARY 15, 2018

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Other Components

ACTUAL BEHAVIOR
---------------
We are not able to access the instructions section when we access 'View work content' or 'View Job Details' pages.

EXPECTED BEHAVIOR
-----------------------
Expect to view the work content instructions

STEPS
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The issue can be reproduced at will with the following steps:
1)EMR WIP MES Operator RAC > Dispatch List > Select a Job > Select ‘View Work Content’ > Click ‘Go’
2)Work Content Page opens > Click on Instructions icon.
3)When clicking on Instructions button, nothing happens.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view instructions.

Cause

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