Identifying Address or Primary Address Hyperlink Is Not Linked To The Map For Identifying Address, Instead Opens a Browser or Yahoo Maps

(Doc ID 2345340.1)

Last updated on JANUARY 04, 2018

Applies to:

Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Identifying address hyperlink doesn't always result to a google map (some users are getting a browser search)

Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Responsibility: Customers Online Superuser
Search for : Customer
2. Click on Update Icon
Click on Overview
Identifying Address
3. Customer Overview page -> Primary Information 

Changes

 

Cause

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