How To Progress ATO Buy Items Supply Eligible Sales Order Lines Status To Req-PO Requested Status

(Doc ID 2345688.1)

Last updated on JANUARY 07, 2018

Applies to:

Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version

When attempting to progress a Back-to-Back sales order by running the AutoCreate Purchase Requisition concurrent process, the following error occurs. The same order can be manually progressed by going to Actions > Progress Order. The process is run when the sales order line is at Create Support Order Eligible.

Running the Requisition Import Exception Report does not resolve the issue.

ERROR
-----------------------
auto_create_pur_req_cr: The following lines are stuck in requisition interface table.
auto_create_pur_req_cr: Correct the errors, run Requisition Import Exception Report with Delete Exceptions parameter set to Yes and then run CTOACREQ program again to process them


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Go to Sales Orders
3. Create a sales order that has an item that is used in B2B orders
4. Book the order
5. Order Line is at Supply Eligible
6. Navigate to Requests
7. Select AutoCreate Purchase Requition and submit
8. Error occurs and the sales order line is not progressed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress these orders automatically. This is taking considerable time to manually progress each sales order. Since this is Production, would like the process to be automated.

Cause

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